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Steve........
Good morning!   Just wanted to let you know what a fabulous time we had on the Oasis of the Seas!   It was truly a magical experience at sea, and we loved the ship!    If this tells you anything, we didn't read the entire week.  There was so much to do and experience that we were taking advantage of it all! 

You were so helpful in every way, and the advice that you gave about our shortened day in the Bahamas was perfect!  Thank you!    It is so nice to have a 'cruise butler' that has experienced these ports/ships/etc.   I encouraged my sister to let you plan her trip this summer, and she is thrilled with your service. Have a perfect day, and again, thanks for all 'goodies' that you sent to our room not once but twice during our cruise!

Steve,
Carl and I just returned from our Alaskan Vacation. The cruise was absolutely wonderful. The hotel that you arranged in Vancouver, the Westin, was very nice and in the center of town. How convenient. The hotel in San Diego, the Sheraton, was on the bay. The location was nice. The hotel was nice. Even the people at Avis were nice. In all it was a wonderful vacation. Carl and I both want to thank you! You made our trip a wonderful vacation.

C & T Wahrmund

 

Thanks for doing your usual good job for T.C's parents. I forgot to
mention how happy and satisfied he is. It is always rewarding
to recommend you to someone.
Warren B

 

Steve,
Thank you so much for all the planning and work you did on behalf of our entire group. You made out first cruise vacation one to remember. We will definately recommend you to our friends. Hope to see you soon.
D & L Heckler

 

Steve,
Randy and I want to personally thank you for your expertise, your advise, your patience and your thoroughness in helping our cruise be wonderful. We kept and referred to all of our notes from each conversation with you prior to our departure. Everything worked out just as you’d said! Very smoothly and enjoyable. The ship was outstanding-food, activities, entertainment, excursions and staff. We thoroughly enjoyed it all. As you can tell, we had a great time together and are already talking about next time. Thanks to you, Cruise Butler for all you did beforehand to help it all go smoothly. You do great work! And we’ll be glad to tell everyone, “The Butler did it!”
P & R Patterson

 

Dear Steve,
We want to thank you for the hassle-free cruise tour. The refreshments on board the coach were delicious, and the movies you showed made the time on board pass quickly. We look forward to traveling with you again.
J & W Dew

 

Wow! What a 1st Cruise experience! We both know it wouldn’t have been possible without Steve “The Cruise Butler.” Even though we researched on our own, read a book about cruising, and visited with friends who’d been on cruises, we never would’ve had such a smooth sail without Steve’s guidance, patience and information. Steve’s service definitely goes beyond making the arrangements; it’s as if you truly have a Butler throughout your vacation. One thing’s for sure…we are going to call Steve for our next Cruise; In fact, we are going to call him for all our future travel needs!
C & J Heaney
CEO Sterling Bank

 

We had a wonderful time, your recomendations we're right on the money.
D. Roane

 

Somehow Steve keeps his cool when dealing with difficult clients. We know
because we are that type. With his experience he thinks of every detail that we don't think of and that makes for a smooth and pleasant trip. In other words, he is a real peach! Why go anywhere else?
W. Blanchard

 

Dear Steve
Thank you for such a wonderful time. Your service and attention to
customer care and satisfaction is beyond compare. I'm looking forward to
the next one. Best of Luck and I look forward to seeing you at Chamber
functions.
D. Kemp

 

In less than 18 months, I have cruised 4 times and Steve Rice has handled
all the arrangements. He has left nothing undone! Everything was
exactly the way he said it would be - the good (things not to miss) and
the bad (places to avoid in foreign countries). He is responsive,
knowledgeable and provides Silver Platter service ALL THE TIME! What a
pleasure doing business with him!
S. Schaefer

 

Hi Steve,
We had a wonderful time on the cruise. Thank you for
the wonderful surprise of the champagne that each of
us had waiting in our staterooms. What a thoughtful
thing for you to do. We also appreciate it that you
took such good care of us in making all of our
arrangements.
We definitely want to do this again in the future, and
when we do we will come to you to make arrangements.
Blessings,
L. Dunn

 

I first experienced first class service from Steve Rice when I booked a cruise 6 years ago. He didn’t know me from Adam, but gave me extraordinary service, as if I was his best customer. He provided tips and suggestions that as we followed some of them we experienced one of our best vacations ever. His attention to detail is just one element of what makes the adventure so special. He has first hand experience in visiting some of these locations and using the services he is recommending. Steve is always quick to suggest alternatives and other options that result in hassle free travel.

Even at those times when things out of his control have occurred he was always available to check into the problem and suggest workable solutions. Working with Steve Rice has been more than just “The Cruise Butler” I feel like he has become our private concierge. We use him for not only our personal travel but for all our corporate clients and staff as well.

K. Weiswurm
President ITM

 

Steve,
The cruise was wonderful and we had a great time. It was like a dream. Thanks for everything. We look forward to another cruise in the near future.

C & M Saenz

 

To all of you folks out there. Steve a/k/a Mr.Cruisebutler.com provides
exceptional service! This was my first cruise and I wasn't sure what to do
or what to expect. Steve was great! He is very knowlegeable and answered
all my questions promptly and with accuracy. He took the time and care to
meet with our group prior to the cruise to answer any questions and to aide
us in planning our meals, wardrobe and excursions. On the bus ride over and
back from the port, he lived up to his company name and treated us like
royalty. During the cruise he was available 24 hours a day. I'm booking
all my travel plans with Cruisebutler.com.

Thanks Steve, see ya on the next cruise!

Diamond